This policy outlines how we collect, store, and use information obtained from our customers and other persons who may interact with our website, employees and/or our products or services. In this policy the words, “we”, “us”, “our” mean ExRide Inc. and any of its employees. The words “you”, “your”, “yours” mean our customers and/or any other persons interacting with our website, employees and/or our products or services.
2: What Information Do We Collect?
Information collected may include your name, address, email address, contact numbers and details on your vehicle such as year, make, model, mileage, vehicle identification number, information on liens against your vehicle and any other relevant data-points. We may also collect information about you or your vehicle from publicly available sources such as lien registry databases or vehicle history providers such as CarFax. Sometimes, we may act as an agent for other entities when collecting personal information about you, such as, for our affiliated dealers or other agents.
3: How Do We Use Your Information?
We use your information to provide you with services such as vehicle valuation, sale facilitation and/or other services related to the marketing and sale of your vehicle. As you interact with our website we may gather certain information from you through log files, beacons, heat-maps, widgets, cookies and/or other technologies. We may use this information to optimize our website and/or for other marketing purposes.
4: How May We Disclose Your Information?
We may be required by law to share your information with government agencies and/or with other entities pursuant to a court order and/or any other relevant legal instrument.
By interacting with our website and/or engaging with our employees, products, and services your consent to the use your contact information and/or other information you may provide to us is implied. You may choose to revoke your consent to collection and use of your personal information at any time by contacting us using the contact information listed below.
6: How Do We Protect Your Information?
We take all reasonable precautions to safeguard your information. Any information you may share with us is stored in secured office premises and/or in secure electronic databases. Information access is restricted solely to employees who reasonably require access. All employees are required to maintain the confidentiality of personal information they may be reasonably required to work with.
8: Access To Your Personal Information
You may request access to any personal information we hold about you. We will process your request within a reasonable time depending on the nature of the request. There is no fee for requesting access to your personal information, however we may charge you reasonable fees for processing such request.
9: Questions or Complaints
10: Contact Us
If you have any questions or comments about this policy or our privacy practices generally, we encourage you to contact us by regular mail or email:
1072 Islington Ave.
Toronto, ON, M8Z 4R6